How it Works?

Customers register for internet banking services through their respective banks, typically involving a secure login process with usernames and passwords, often enhanced with One-Time Passwords (OTPs) for transaction authorization.
Once logged in, users can access a comprehensive suite of banking services through the bank's website or dedicated mobile application, including:
- Account Information: Viewing account balances, transaction history, and statements.
- Fund Transfers: Transferring money between their own accounts, to other accounts within the same bank, and to accounts in other banks (using NEFT, RTGS, IMPS).
- Bill Payments: Paying utility bills (electricity, water, gas), mobile and DTH recharges, and other recurring payments.
- Investments: Managing investments in fixed deposits, mutual funds, and other financial products offered by the bank.
- Loan Management: Viewing loan details, making EMI payments, and applying for new loans.
- Service Requests: Requesting cheque books, updating contact details, and other account-related services.

Payment Method type

Users can use the below payment method type to create a transaction using Internet Banking in the available geography

Functionality	Yes/No	Description
Refund Support
Full Refund	✅
Partial Refund	❌
Generally Available	❌	Onboarding approval required. Usual SLA is 1 week.
Disputes and Chargebacks	✅

The following is the upper and lower limits for Internet Banking transactions:

The default expiration for a transaction is 24 hours.

Redirect Experience

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