How It Works

Users download the DANA application and register using their mobile phone number.
They can top up their DANA balance through various methods, including bank transfers (virtual accounts), ATM, debit/credit cards, and at a wide network of partner retail outlets (e.g., Alfamart, Lawson).
Once funded, users can make payments for a wide array of services both online and offline. This includes payments at participating merchants (using QR codes, including QRIS), for e-commerce transactions, bill payments (utilities, telecommunications), mobile top-ups, and even for investments and insurance through integrated features.
DANA also facilitates peer-to-peer transfers to other DANA users and allows cash withdrawals from their DANA balance at select retail partners.

Payment Method type

Users can use the below payment method type to create a transaction using Indonesia in the available geography

Functionality	Yes/No	Description
Refund Support
Full Refund	✅
Partial Refund	✅
Generally Available	❌	Requires onboarding approval which generally takes 1-2 days
Dispute and Chargebacks	❌

The following is the upper and lower limits for Dana transactions:

The default expiration for a transaction is 30 minutes.

Redirect Experience

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