Viewing Collect (Incoming Payments)
You can view collects in your collection accounts on Tazapay's dashboard.
Accessing Transactions
- Once logged in, click on the
Transactions
tab located on the left-hand side vertical navigation bar. - A listing screen will appear displaying the following columns:
- Payment ID: A unique identifier for each collect, starts with
col_
- Status: The status of the collect - succeeded, failed or on_hold
- Invoice Amt: The amount in the currency collected
- Date: The timestamp at which the collect was created
- Payment Method: Indicates whether the collect was made using Local bank Transfer or Wire Transfer
- Settled Date: The date on which the collected funds were transferred to your registered bank account.
- Payment ID: A unique identifier for each collect, starts with
Searching for collection records
Use the search tab at the top-left corner of the screen to find a specific collect ID. You can perform a full search with the exact ID or a partial search with a part of the ID.
Viewing Collect Details
To view the expanded details for a collect, you can simply click on the Payment ID starting with col_
on the Transactions
screen and it will redirect you to the collection summary screen. The screen will display the following information -
Your business details (Account Details):
Fields | Description |
---|---|
Account ID | Unique Tazapay Account ID for your registered business |
Account Email | User Email |
Account Country | Business Registration Country |
Business Name | Registered Name of your business |
Collection Details
Fields | Description |
---|---|
Collection Amount | The amount credited for the payment |
Fees | Tazapay Fees for the payment |
Payment Method | The payment method |
Receiving Account Number / IBAN | The account number (or IBAN in case the currency is EUR) of the receiving account for the payment |
Status | The status of the collect - its usually succeeded . Rarely can be on_hold or failed |
Sender Details
The availability of this information is subject to the sender entering this in their banking application used to transfer funds
Fields | Description |
---|---|
Name | Name of the sender |
Bank | The details of the bank account this payment was made from |
Reference | Any reference number entered by the sender |
Additional Information | Additional information entered by the sender |
Updated 10 months ago