Webhooks Guide

Tazapay provides full control and visibility over your webhook events. This guide explains how to:

  • Configure webhook endpoints
  • Enable/Disable webhooks endpoints
  • View webhook event logs
  • Re-trigger webhook events
  • Authenticate webhooks
  • Manage user permissions

Configuring Webhooks on Tazapay

To start receiving webhook events, you must first configure your webhook endpoint.

Steps to Configure

  1. Go to Settings > Webhooks
  2. Click Add Webhook URL
  3. Fill in the following fields:
FieldDescription
NameFriendly identifier for your webhook
URLThe full endpoint URL on your server
Events to SubscribeSelect the event types you want (e.g. checkout.paid, payout.failed)

Once confirmed , Tazapay will begin sending events to the specified URL when matching events occur.


Enabling or Disabling Webhooks

You can toggle the active/inactive status of a webhook at any time.

How to Toggle

  1. Navigate to Settings > Webhooks
  2. Select the webhook you'd like to manage
  3. Use the Enable/Disable toggle on the webhook listing page or settings option inside the webhook detail page to manage the status of the webhook.

Behavior

  • Enabled: Events matching the selected types will be sent
  • Disabled: No events will be sent until re-enabled

Disabling a webhook does not delete it or affect previously sent events.


Viewing Webhook Logs

You can inspect detailed logs for each webhook event via the dashboard.

Accessing Logs

  1. Go to Settings > Webhooks
  2. Click the webhook name or select View details

Webhook Details

  • Webhook Name & URL
  • Status: Enabled/Disabled
  • Secret Token
  • Total Events Triggered
  • Event Logs Table with filters and search

Log Entry Fields

FieldDescription
Last Attempt DateTimestamp of last delivery
Event IDUnique ID, e.g. evt_ctc0lfqe4e771g7bbof0
Response CodeHTTP status returned by your server (e.g., 200, 503)
Event TypeEvent name like checkout.paid or payment.failed
Reference IdPayment id related to the webhook e.g. chk_d1382lo4jjk32r7ri8r

Filtering and Searching

You can filter logs by:

  • Created Date - Timestamp when the webhook event was created.
  • Event type
  • Response code

You can also search by Event ID or Payment ID.


Re-triggering Webhook Events

You can re-send webhook events if they were missed or failed.

Re-trigger a Single Event

Click the Resend button next to the event log. A loading spinner will show while the event is being resent.

Limit: Each event can be resent up to 3 times within 24 hours.

Re-trigger Multiple Events

  1. Select multiple log entries using checkboxes.
  2. Click Bulk Resend.
  3. Events will be resent one by one in the background.

Tip: Use the sandbox environment to test webhooks before retrying in production.


Authenticating Webhooks

Tazapay signs each webhook request. You should verify the signature to ensure the webhook came from us.

How It Works

  1. Each request includes a webhook-signature header.
  2. You need to generate the same signature at your end and verify it with the one sent with the webhook
  3. Signature is build using event_id, payload, timestamp and the secret token

👉 View detailed implementation guide


Managing Permissions

You can restrict access to webhook logs and actions by managing team permissions.

Manage via Dashboard

Go to Settings > Manage Team > Edit

PermissionDefault for New Users
View Webhooks✅ Enabled
Edit/Retrigger Webhooks❌ Disabled
View Secret Token❌ Disabled
Regenerate Secret Token❌ Disabled

If a user doesn’t have access to specific transactions, they won’t see the related webhook events.


Testing in Sandbox

Use the Sandbox Environment to test webhook integration safely.

  • Supports all webhook events
  • Avoids triggering production workflows
  • Prevents rate limit issues or costs

Support

If you need help:

📩 Email us at [email protected]