Escrow

An escrow session transitions through multiple statuses

Payment Status

The following flowchart details the possible payment status for an escrow status:

NameDescription
unpaidThe customer has not made the payment and further action is required from the customer
processingThe customer has performed all the actions but Tazapay is yet to receive the payment. It is very rare that an escrow session stays in this state unless the payment method chosen is not an instant one. For example, an escrow session stays in the processing state when the payment method chosen is local bank transfer / wire transfer. Offline payments take some time for the intermediary banking institutions to process them.
paidThe payment is successful

Document verification Status

The following flowchart details the possible verification status for an escrow.

NameDescription
not_submittedThe required documents are not submitted for the KYB.
processingTazapay is reviewing the documents submitted
succeededThe verification is successful. You can expect to receive a payout for this transaction.
failedThe document verification has failed.