| ERROR CODE | Meaning |
|---|---|
| 11006 | Authentication failed. Ask the customer to retry. |
| 12022 | Issuer declined the transaction due to risk reasons. Ask the customer to retry or contact the issuing bank for further support. |
| 12023 | Issuer declined the transaction due to processing error. Ask the customer to contact the issuer bank or retry with a different card. |
| 12512 | Issuer declined the transaction due to blocked card. Ask the customer to contact the issuer bank or retry with a different card. |
| 13013 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13014 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13015 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13016 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13017 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13018 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13019 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13020 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13021 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13022 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13023 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13024 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13025 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13026 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13027 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13028 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13029 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13030 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13031 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13032 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13033 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13034 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13035 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13036 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13037 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13038 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13039 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13040 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13041 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13042 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13043 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13044 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13045 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13046 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13047 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13048 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13049 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13050 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13051 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13052 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13053 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13054 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13055 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13056 | Risk decline as velocity checks failed. Ask the customer to retry after sometime. |
| 13500 | Transactions are restricted for buyers originating from blacklisted countries. If the issue persists please share the screenshot with us at [email protected] |
| 13501 | Buyer account has been blocked. Kindly reach [email protected] to activate your account |
| 13502 | This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected] |
| 13503 | This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected] |
| 13504 | This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected] |
| 13505 | This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected] |
| 13506 | This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected] |
| 13507 | This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected] |
| 13508 | This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected] |
| 13509 | This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected] |
| 13510 | Transactions are restricted for buyers originating from blacklisted countries. |
| 13511 | This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected] |
| 13512 | This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected] |
| 13513 | This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected] |
| 13514 | This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected] |
| 13515 | This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected] |
| 13516 | Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected] |
| 13517 | Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected] |
| 13518 | Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected] |
| 13519 | Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected] |
| 13520 | Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected] |
| 13521 | Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected] |
| 13522 | Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected] |
| 13523 | Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected] |
| 13524 | Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected] |
| 13525 | Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected] |
| 13526 | Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected] |
| 13527 | Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected] |
| 13528 | Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected] |
| 13529 | Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected] |
| 13530 | Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected] |
| 13531 | This transaction exceeded our liability shift thresholds and is declined. If the issue persists please share the screenshot with us at [email protected] |
| 15018 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 15019 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 11000 | 3DS timed out for the transaction as user did not complete 3DS action in time. Customer need to retry the payment |
| 11001 | Issuer not available for 3DS. Ask the customer to contact issuer bank or retry with a different card |
| 11002 | 3DS authentication failed for the transaction. Ask the customer to retry |
| 11003 | 3DS authentication failed for the transaction. Ask the customer to retry |
| 11004 | 3DS authentication failed for the transaction. Ask the customer to retry |
| 11005 | 3DS not supported by the card issuer. Ask the customer to contact issuer bank or retry with a different card |
| 11500 | AVS is not supported in this country. Ask the customer to contact issuer bank or retry with a different card |
| 11501 | AVS check failed. Ask the customer to retry |
| 11502 | AVS check failed. Ask the customer to retry |
| 11503 | AVS data is invalid. Please contact Tazapay support |
| 11504 | AVS check failed. Ask the customer to retry |
| 12000 | Issuer has declined the transaction due to unknown reason. Ask the customer to contact issuer bank or retry with a different card |
| 12001 | Issuer has declined the transaction due to unknown reason. Ask the customer to contact issuer bank or retry with a different card |
| 12002 | Issuer has declined the transaction due to technical error. Ask the customer to contact issuer bank or retry with a different card |
| 12003 | Issuer has declined the transaction due to incorrect card details. Ask the customer to retry |
| 12004 | Customer cancelled the transaction. Ask the customer to retry |
| 12005 | Issuer has declined the transaction due to customer dispute. Ask the customer to contact issuer bank or retry with different card |
| 12006 | Transaction timed out. Ask the customer to retry |
| 12007 | Issuer has declined the transaction. Ask the customer to contact the issuer bank or retry with a different card |
| 12008 | Issuer has declined the transaction. Ask the customer to contact the issuer bank or retry with a different card |
| 12009 | Issuer has declined the transaction due to unsupported currency. Ask the customer to contact issuer bank or retry with a different card |
| 12010 | Issuer has declined the transaction due to insufficient funds in the buyer's account. Sometimes issuers also decline transactions for overseas merchants with this as a generic error code. Ask the customer to contact the issuer bank or retry |
| 12011 | Issuer has declined the transaction due to expired card. Ask the customer to retry with a valid card |
| 12012 | Issuer has declined the transaction as the transaction limit exceeded for the buyer. Ask the customer to retry with a different card |
| 12013 | Issuer is not available. Ask the customer to retry and if the issue persists, contact the issuer bank. |
| 12014 | Issuer declined the transaction due to incorrect CVV. Ask the customer to retry with correct details |
| 12015 | Issuer has declined the transaction. Ask the customer to contact the issuer bank or retry with a different card |
| 12016 | Issuer does not support the transaction. Ask the customer to contact the issuing bank or retry with a different card |
| 12017 | Issuer has declined the transaction due to invalid expiry date format. Ask the customer to retry with the correct card details |
| 12018 | Issuer decline due to invalid expiry date or CVV. Ask the customer to retry with correct card details |
| 12019 | Issuer risk decline due to AMLD5 directive (Transaction was initiated from an anonymous, non-reloadable prepaid card and for an amount greater than 50 EUR). Ask the customer to contact issuer or retry with a different card |
| 12020 | Issuer has declined the transaction. Ask the customer to contact the issuer bank or retry with a different card |
| 12021 | Issuer has declined the transaction as the card is inactive. Ask customer to contact issuer bank or retry with a different card |
| 12500 | Issuer decline due to dupliucate transaction. Ask the customer to contact the issuer bank |
| 12501 | Issuer decline allowable pin retries exceeded. Ask the customer to retry with a different card |
| 12502 | Issuer decline as account does not exists. Ask customer to contact issuer bank or retry with a different card |
| 12503 | Issuer decline as card is not supported for this transaction. Ask the customer to contact the issuer bank or retry with a different card |
| 12504 | Issuer declined the transaction due to risk reasons. Sometimes issuers also decline transactions for overseas merchants with this as a generic error code. Ask the customer to contact the issuer bank or retry with a different card |
| 12505 | Issuer declined the transaction due to security violation. Ask the customer to contact the issuer bank or retry with a different card |
| 12506 | Issuer decline as card is marked as pickup card. Ask the customer to contact the issuer bank or retry with a different card |
| 12507 | Issuer has declined transaction for undisclosed policy reasons. Retrying the transaction is unlikely to result in success. Ask the customer to contact the issuer bank or retry with a different card |
| 12508 | Issuer has decline the transaction as the card was reported stolen or lost. Ask the customer to contact the issuer bank or retry with a different card |
| 12509 | Issuer has declined the transaction as some cardholder data is out of date. Ask the customer to contact the issuer bank or retry with a different card |
| 12510 | Issuer doesn’t allow recurring transaction for this card. Ask the customer to contact the issuer bank or retry with a different card |
| 12511 | Issuer has declined the transaction due to verification failure. Ask the customer to contact the issuer bank or retry |
| 13000 | Risk decline due do data mismatch. Ask the customer to retry |
| 13001 | Risk decline due do data mismatch. Ask the customer to retry |
| 13002 | Risk decline due do data mismatch. Ask the customer to retry |
| 13003 | Risk decline due do data mismatch. Ask the customer to retry |
| 13004 | Risk decline due do data mismatch. Ask the customer to retry |
| 13005 | Risk decline due do data mismatch. Ask the customer to retry |
| 13006 | Risk decline due do data mismatch. Ask the customer to retry |
| 13007 | Risk decline due do data mismatch. Ask the customer to retry |
| 13008 | Risk decline as velocity checks failed. Ask the customer to retry after sometime |
| 13009 | Risk decline suspected fraud |
| 13010 | Card is issued in a country which Tazapay does not support |
| 13011 | Transaction has been declined as the buyer may be one or more blacklists |
| 13012 | Transaction has been declined as the maximum allowed retries exceeded |
| 14000 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 14001 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 14002 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 15000 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 15001 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 15002 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 15003 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 15004 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 15005 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 15006 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 15007 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 15008 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 15009 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 15010 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 15011 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 15012 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 15013 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 15014 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 15015 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 15016 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
| 15017 | We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected] |
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