Error Code by Payment Methods

ERROR CODEMeaning
11006Authentication failed. Ask the customer to retry.
12022Issuer declined the transaction due to risk reasons. Ask the customer to retry or contact the issuing bank for further support.
12023Issuer declined the transaction due to processing error. Ask the customer to contact the issuer bank or retry with a different card.
12512Issuer declined the transaction due to blocked card. Ask the customer to contact the issuer bank or retry with a different card.
13013Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13014Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13015Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13016Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13017Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13018Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13019Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13020Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13021Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13022Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13023Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13024Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13025Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13026Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13027Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13028Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13029Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13030Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13031Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13032Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13033Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13034Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13035Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13036Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13037Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13038Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13039Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13040Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13041Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13042Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13043Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13044Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13045Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13046Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13047Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13048Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13049Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13050Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13051Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13052Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13053Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13054Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13055Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13056Risk decline as velocity checks failed. Ask the customer to retry after sometime.
13500Transactions are restricted for buyers originating from blacklisted countries. If the issue persists please share the screenshot with us at [email protected]
13501Buyer account has been blocked. Kindly reach [email protected] to activate your account
13502This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected]
13503This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected]
13504This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected]
13505This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected]
13506This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected]
13507This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected]
13508This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected]
13509This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected]
13510Transactions are restricted for buyers originating from blacklisted countries.
13511This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected]
13512This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected]
13513This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected]
13514This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected]
13515This transaction exceeded our velocity thresholds and is declined. If the issue persists please share the screenshot with us at [email protected]
13516Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected]
13517Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected]
13518Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected]
13519Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected]
13520Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected]
13521Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected]
13522Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected]
13523Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected]
13524Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected]
13525Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected]
13526Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected]
13527Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected]
13528Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected]
13529Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected]
13530Upon careful review, buyer falls outside our current risk guidelines. If the issue persists please share the screenshot with us at [email protected]
13531This transaction exceeded our liability shift thresholds and is declined. If the issue persists please share the screenshot with us at [email protected]
15018We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
15019We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
110003DS timed out for the transaction as user did not complete 3DS action in time. Customer need to retry the payment
11001Issuer not available for 3DS. Ask the customer to contact issuer bank or retry with a different card
110023DS authentication failed for the transaction. Ask the customer to retry
110033DS authentication failed for the transaction. Ask the customer to retry
110043DS authentication failed for the transaction. Ask the customer to retry
110053DS not supported by the card issuer. Ask the customer to contact issuer bank or retry with a different card
11500AVS is not supported in this country. Ask the customer to contact issuer bank or retry with a different card
11501AVS check failed. Ask the customer to retry
11502AVS check failed. Ask the customer to retry
11503AVS data is invalid. Please contact Tazapay support
11504AVS check failed. Ask the customer to retry
12000Issuer has declined the transaction due to unknown reason. Ask the customer to contact issuer bank or retry with a different card
12001Issuer has declined the transaction due to unknown reason. Ask the customer to contact issuer bank or retry with a different card
12002Issuer has declined the transaction due to technical error. Ask the customer to contact issuer bank or retry with a different card
12003Issuer has declined the transaction due to incorrect card details. Ask the customer to retry
12004Customer cancelled the transaction. Ask the customer to retry
12005Issuer has declined the transaction due to customer dispute. Ask the customer to contact issuer bank or retry with different card
12006Transaction timed out. Ask the customer to retry
12007Issuer has declined the transaction. Ask the customer to contact the issuer bank or retry with a different card
12008Issuer has declined the transaction. Ask the customer to contact the issuer bank or retry with a different card
12009Issuer has declined the transaction due to unsupported currency. Ask the customer to contact issuer bank or retry with a different card
12010Issuer has declined the transaction due to insufficient funds in the buyer's account. Sometimes issuers also decline transactions for overseas merchants with this as a generic error code. Ask the customer to contact the issuer bank or retry
12011Issuer has declined the transaction due to expired card. Ask the customer to retry with a valid card
12012Issuer has declined the transaction as the transaction limit exceeded for the buyer. Ask the customer to retry with a different card
12013Issuer is not available. Ask the customer to retry and if the issue persists, contact the issuer bank.
12014Issuer declined the transaction due to incorrect CVV. Ask the customer to retry with correct details
12015Issuer has declined the transaction. Ask the customer to contact the issuer bank or retry with a different card
12016Issuer does not support the transaction. Ask the customer to contact the issuing bank or retry with a different card
12017Issuer has declined the transaction due to invalid expiry date format. Ask the customer to retry with the correct card details
12018Issuer decline due to invalid expiry date or CVV. Ask the customer to retry with correct card details
12019Issuer risk decline due to AMLD5 directive (Transaction was initiated from an anonymous, non-reloadable prepaid card and for an amount greater than 50 EUR). Ask the customer to contact issuer or retry with a different card
12020Issuer has declined the transaction. Ask the customer to contact the issuer bank or retry with a different card
12021Issuer has declined the transaction as the card is inactive. Ask customer to contact issuer bank or retry with a different card
12500Issuer decline due to dupliucate transaction. Ask the customer to contact the issuer bank
12501Issuer decline allowable pin retries exceeded. Ask the customer to retry with a different card
12502Issuer decline as account does not exists. Ask customer to contact issuer bank or retry with a different card
12503Issuer decline as card is not supported for this transaction. Ask the customer to contact the issuer bank or retry with a different card
12504Issuer declined the transaction due to risk reasons. Sometimes issuers also decline transactions for overseas merchants with this as a generic error code. Ask the customer to contact the issuer bank or retry with a different card
12505Issuer declined the transaction due to security violation. Ask the customer to contact the issuer bank or retry with a different card
12506Issuer decline as card is marked as pickup card. Ask the customer to contact the issuer bank or retry with a different card
12507Issuer has declined transaction for undisclosed policy reasons. Retrying the transaction is unlikely to result in success. Ask the customer to contact the issuer bank or retry with a different card
12508Issuer has decline the transaction as the card was reported stolen or lost. Ask the customer to contact the issuer bank or retry with a different card
12509Issuer has declined the transaction as some cardholder data is out of date. Ask the customer to contact the issuer bank or retry with a different card
12510Issuer doesn’t allow recurring transaction for this card. Ask the customer to contact the issuer bank or retry with a different card
12511Issuer has declined the transaction due to verification failure. Ask the customer to contact the issuer bank or retry
13000Risk decline due do data mismatch. Ask the customer to retry
13001Risk decline due do data mismatch. Ask the customer to retry
13002Risk decline due do data mismatch. Ask the customer to retry
13003Risk decline due do data mismatch. Ask the customer to retry
13004Risk decline due do data mismatch. Ask the customer to retry
13005Risk decline due do data mismatch. Ask the customer to retry
13006Risk decline due do data mismatch. Ask the customer to retry
13007Risk decline due do data mismatch. Ask the customer to retry
13008Risk decline as velocity checks failed. Ask the customer to retry after sometime
13009Risk decline suspected fraud
13010Card is issued in a country which Tazapay does not support
13011Transaction has been declined as the buyer may be one or more blacklists
13012Transaction has been declined as the maximum allowed retries exceeded
14000We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
14001We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
14002We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
15000We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
15001We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
15002We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
15003We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
15004We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
15005We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
15006We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
15007We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
15008We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
15009We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
15010We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
15011We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
15012We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
15013We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
15014We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
15015We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
15016We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]
15017We have encountered a technical error. Please try again in some time. If the issue persists, please share a screenshot with us at [email protected]