Initiate Refund

To initiate a refund of an existing paid transaction back to source

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Not all the payment methods support refunds!

Depending on the payment method, Tazapay may not be able to process refunds. For more info, read our FAQ

  • For refunding a payment made by Promptpay, WeChat, Linepay, Shopeepay and Truemoney in Thailand, the customer's phone number is required. You can choose to pass it to Tazapay in the customer_details field of the checkout API. You can also use the Update Customer endpoint to attach the phone number to an existing customer you want to refund.
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